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Account, Billing & Subscription Management
Account, Billing & Subscription Management
Learn about Castr's trial plan, changing password, canceling or upgrading your subscription
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8 articles in this collection
Written by
Govinda Sunil,
Gokul Ramkumar,
Vy La
and 1 other
Setting up SMS Alerts For When Stream is Down
With our Alert feature, you can set up a phone number to receive SMS alerts whenever a stream is down.
Written by
Govinda Sunil
Updated over a week ago
Trial Limitations
See all the features you get with Castr 7-day free trial!
Written by
Gokul Ramkumar
Updated over a week ago
Setting Up Castr Team and Manage Your Team Members
How to add members to your Castr account to manage streams and video content collaboratively.
Written by
Vy La
Updated over a week ago
Creating and Managing Sub-accounts on your Dashboard
Easily manage multiple users under your Manager account with sub-accounts. Find out how to create and manage sub-accounts on Castr.
Written by
Khandoker Zishan
Updated over a week ago
How to Change Email and Password for Your Castr Account
You can easily update new password and change email for you account anytime.
Written by
Vy La
Updated over a week ago
How to Upgrade to a Higher Tier Plan on Castr
You can change to a higher tier plan for your current subscription from Castr dashboard in just a few steps.
Written by
Vy La
Updated over a week ago
What To Do When Your Account Hit Bandwidth Overage
If you exceed your total bandwidth on your Castr account, don't worry, our overage protection got you covered.
Written by
Vy La
Updated over a week ago
How to Cancel Your Subscription
We are sad to see you go. But here's how to cancel your Castr subscription from the dashboard.
Written by
Vy La
Updated over a week ago