Account, Billing & Subscription Management

Learn about Castr's trial plan, changing password, canceling or upgrading your subscription

+1

8 articles in this collection
Written by Govinda Sunil, Gokul Ramkumar, Vy La and 1 other

Setting up SMS Alerts For When Stream is Down

With our Alert feature, you can set up a phone number to receive SMS alerts whenever a stream is down.

Written by Govinda Sunil
Updated over a week ago

Trial Limitations

See all the features you get with Castr 7-day free trial!

Written by Gokul Ramkumar
Updated over a week ago

Setting Up Castr Team and Manage Your Team Members

How to add members to your Castr account to manage streams and video content collaboratively.

Written by Vy La
Updated over a week ago

Creating and Managing Sub-accounts on your Dashboard

Easily manage multiple users under your Manager account with sub-accounts. Find out how to create and manage sub-accounts on Castr.

Written by Khandoker Zishan
Updated over a week ago

How to Change Email and Password for Your Castr Account

You can easily update new password and change email for you account anytime.

Written by Vy La
Updated over a week ago

How to Upgrade to a Higher Tier Plan on Castr

You can change to a higher tier plan for your current subscription from Castr dashboard in just a few steps.

Written by Vy La
Updated over a week ago

What To Do When Your Account Hit Bandwidth Overage

If you exceed your total bandwidth on your Castr account, don't worry, our overage protection got you covered.

Written by Vy La
Updated over a week ago

How to Cancel Your Subscription

We are sad to see you go. But here's how to cancel your Castr subscription from the dashboard.

Written by Vy La
Updated over a week ago